First National Roper & Jones COVID-19 Guidelines
Updated 22 April 2022

Orange COVID-19 Protection Framework (CPF) Setting
The following services are available and will observe the recommended Ministry of Health, WorkSafe, REA ORANGE and REINZ ORANGE guidelines.

  • Our branches are open with First National Roper & Jones staff continuing to be available to assist customers, in person or remotely
  • Property appraisals, viewings, and contract signings can all be conducted in person. If the following controls are applied:
    • All staff, vendors, and tenants to meet the government’s health requirements (No one should attend the office or a property or engage in real estate activities if they have cold/flu like symptoms, are self-isolating, are awaiting a COVID-19 test or have been in contact with a confirmed COVID-19 case).
    • Face coverings strongly encouraged for attendees over 8 years old; essential for realestate workers
    • Follow hygiene protocols.
  • Open homes and indoor auctions can proceed with no capacity limit or physical distancing.
  • Rental property inspections will be carried out where appropriate.
  • Pre-settlement inspections can take place.

The following third-party services can also be undertaken:

  • Property valuations
  • Professional photography and videography
  • Home staging
  • Moving services

For your safety, services performed in person at all Covid-19 Protection Framework Traffic Light settings will observe the recommended Ministry of Health, WorkSafe, REA and REINZ guidelines related to social distancing, hygiene, crowd limits and mask wearing.

Do not hesitate to contact your salesperson or property manager if you have further enquiries.